Alumni Society Executive - 2012/2013
Charlotte Gravlev is currently the interim manager of
Citizen Service for the Region of Waterloo, Ontario, advising on policy and
developing strategies relating to service improvement, accessibility
planning, public participation, and diversity and inclusion.
During her 15-year municipal career, Charlotte has focused on the concepts of openness, transparency, and accountability in local government. She has held various key municipal positions, including Regional Clerk and Director, Region of Peel, Ontario (led the administration of the Council decision-making process, and oversaw the privacy and freedom of information, regulatory compliance, records management, emergency management and accessibility planning programs), and Council Secretary, City of Toronto, Ontario. In these roles, Charlotte has driven transition from traditional municipal practices to more efficient digitized and engaging processes, which are more attractive and accessible to citizen involvement.
Charlotte holds an undergraduate degree in political science from Wilfrid Laurier University, and a master of public administration degree from Western University, where she focused on how council decision-making in Ontario has been influenced by immerging technologies. Charlotte maintains a Certified Municipal Officer designation from the Association of Municipal Managers, Clerks, and Treasurers of Ontario; sits on various local boards of directors; and also has specialized training in the areas of community emergency management, mediation and project management.
Susan Reid is the Manager for Service Leadership & Performance with the City of Toronto, Employment & Social Services division. Her portfolio consists of developing and managing performance indicators for her organization and she is responsible for their employee recognition program, which celebrates its 12th year in 2013. Throughout nearly 20 years with the City, Susan has worked in the areas of employment program design, policy development, budget management, contract management, promoting programs and services, primarily related to volunteering in the Ontario Public Service, and developing and maintaining ongoing relationships with external partners and other municipal delivery agents in Ontario. She has volunteered in several city initiatives, such as the Effective Management Skills program and the 2005 Learning Summit. Prior to being recruited to join the City, Susan was the Executive Director of CACEE, a non-profit organization committed to providing university and college graduates with connections to the employer community. Susan was also the Manager of the Placement Centre at Ryerson University for 8 years where she honed her project management skills. Susan is a University of Toronto graduate with a degree in geography from U of T Mississauga. She graduated from Western's Diploma in Public Administration in 2005 and her research paper focussed on the effects of an employee recognition program on the quality of work for people working in municipal government environments.
Jody is a lawyer with the Municipal & Land Use
Planning Group at Aird & Berlis LLP. Jody appears regularly before municipal
authorities and administrative tribunals, including the Ontario Municipal
Board and before the Ontario Courts. Jody’s practice involves all aspects of
municipal and land use planning law, with a focus on municipal governance
and accountability, municipal finance, municipal election law and
expropriations. Prior to joining the firm, Jody was a municipality's Chief
Administrative Officer and a Municipal Clerk. As well, she spent several
years as a Municipal Advisor with the Ministry of Municipal Affairs and
Housing (MMAH). After her law school graduation, Jody articled at the City
of Windsor, where she assisted with by-law drafting, governance matters,
prosecution of municipal by-law offences, planning, real estate and
development matters involving the City. In addition to her law degree, Jody
and MPA from UWO and a BA in Political Science from Laurentian University.
Originally from Nova Scotia John lived in southern
Ontario before moving to Thunder Bay in 1989. After 12 years in the private
sector and 7 with the Ontario Office of the Registrar General, John has for
the past 15 years been with the Office of the City Clerk for the City of
Thunder Bay, serving as the City Clerk since 2004.
John has an undergraduate degree in Kinesiology from the University of Waterloo and a Master’s Degree in Public Administration (Local Government) from the University of Western Ontario (2009). An active member of the Association of Municipal Managers, Clerk and Treasurers of Ontario, he is a Director at Large on the Association’s Board, member of the Management Committee and Chair of the Legislative Committee, and is the Past Chair of the Association’s Northwestern Ontario Zone 9 and has written, researched and lectured on such local government issues as municipal elections, orientation for new councils, and council-staff relations.
John is a father of three adult children, and grandfather of one. An avid sail racer and fly fisherman, pursuits well suited to living on the shores of the largest freshwater lake in the world.
Erin O’Hoski, MPA ‘03, is a strategic policy and
planning expert with over 10 years experience in the municipal sector. She
currently holds the position of Corporate Planning Officer with the City of
St. Catharines where she is responsible for initiatives related to
sustainability, infrastructure, advocacy and community improvement.
Prior to joining St. Catharines, Erin was a Senior Policy Analyst with the Federation of Canadian Municipalities where she participated in securing federal gas tax revenues for the municipal sector. She also worked at the City of Ottawa coordinating public-private partnership projects.
Erin enjoys reading, writing and speaking about place making, sustainability, food and design. Together with her husband and two young daughters, she can be found running, swimming and cycling in the Niagara region.
Director At Large:
Mary-Anne Bédard is Director of District Operations
for City of Toronto's Children's Services Division. Her portfolio includes
eligibility and allocation of child care fee subsidy, contract compliance,
Special Needs Resourcing, Family Support programs, access & equity and
customer service. Prior to joining the City of Toronto in 2003 she held a
number of key positions in community non-profit agencies.
Over her 28 year career she has had extensive experience in staff supervision and human resources, high level financial management & budgeting, a solid background in media relations and communications and significant involvement with volunteer boards, strategic planning and advancing the mission and objectives of her employers.
Mary-Anne is a Registered Early Childhood Educator and completed her Diploma of Public Administration, from UWO in 2010. She graduated with distinction and was awarded the Ron Farrow Academic Medal.
Director At Large:
Chandra graduated from the University of Western
Ontario with a Master of Public Administration in 2012. She has a strong
interest in corporate communications, and explored this interest in her
major research paper, “Gov 2.0: Exploring the Use of Web 2.0 Tools by Local
Government in Southwestern Ontario”. She also received her Honours
Specialization BA from Western in in Media, Information and Technoculture
Chandra’s past municipal experience includes working for the Municipality of South Huron during the holidays throughout her undergraduate degree. She is currently completing the Ontario Municipal Internship Program with the Association of Municipal Clerks and Treasurers of Ontario and the Ministry of Municipal Affairs and Housing. Her host municipalities are the Municipality of Central Elgin, the Township of Malahide, and the Municipality of Bayham.
Toronto DPA Representative:
Andy McGhie is the Manager of Business Transformation
in the Information and Technology Division at the City of Toronto. In this
capacity, he works with Divisions across the City to provide advice,
guidance and analysis services to identify opportunities for service
efficiencies and documentation of business requirements. He has been with
the City of Toronto for 13 years and has had prior public sector experience
at the Province of Ontario, York Region and with various private sector
organizations. In addition to his Diploma in Public Administration from the
University of Western Ontario he holds a Bachelor of Environmental Studies
from the University of Waterloo and a Cartographic Technologist Diploma from
Andy lives in Toronto and is an avid cyclist.
Alumni Conference Co-Chairs (2013):
- John Hannam, Co-Chair
- Michelle Smibert, Co-Chair